CUSTOMER: I can't remember. The man who I served was wearing a hat.
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CUSTOMER: The books which are on the counter.
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MANAGER: Is this the man that you served, Caroline?
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MANAGER: Did you serve this gentleman half an hour ago, Caroline? He says he's the man who bought these books.
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CUSTOMER: I bought two expensive dictionaries here half and hour ago, but I forgot to take them with me.
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MANAGER: Who served you, sir?
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CUSTOMER: All right.
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CUSTOMER: Yes. I recognize him now.
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CUSTOMER: Yes, I have.
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MANAGER: Have you got a hat, sir?
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MANAGER: Would you put it on, please?
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# Read and answer this question: Why didn't Caroline recognize the customer straight away?
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CUSTOMER: The lady who is standing behind the counter.
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MANAGER: Which books did you buy?
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